Chinese Culture Net Policies
Conditions of use
Disclaimer for loss and damage
Payment and shipping policies
Conditions of Use
All prices, availability, and policies on this web site are subject to change
When you visit our web site or send e-mails to us, you are communicating with us electronically. We will communicate with you by e-mail. Due to the high volume of emails we receive every day, please allow us 24 hours to reply to your email on weekdays and 48 hours at weekends. We don't offer phone order or phone support.
1.Customers can have a full refund if they cancel within 30 minutes of placing an order.
2.For buy it now option, we will charge a $10.00 processing fee to customers who cancel an order more than 30 minutes after placing an order but before we ship it.
3.For preorder option, we will charge a 5% of your payment processing fee who cancel an order more than 30 minutes after placing an order but within 25 days; a 8% charge of your payment processing fee who cancel an order more than 30 days after placing an order but before we import it; we don't accept any cancellation after it will be imported.
4.We shall not accept any cancellation and refund after the goods have been shipped out.
Disclaimer for loss and damage:
All items purchased from chineseculture.net are made pursuant to a shipment
contract. This means that risk of loss and damage and title for such items pass
to you upon our delivery to the carriers (usually USPS, UPS and FedEx). We shall
have no liability to anyone for incidental or consequential damages or any other
liability, loss or damage arising out of or related to the merchandise sold.
All merchandise is sold "AS IS". We make no warranty as to the performance
or suitability of any merchandise sold.
Payment and Shipping Policies
We accept major credit cards via paypal the fasteat and safeast payment and also take money order or cashier check(please email us if you prefer send a money order or cashier check).
We only accept orders with a confirmed address which is your credit card billing address. We reserve the right to reject any order which does not have a confirmed address.
If you want us ship to a different address, you must specify the confirmed address when you place the order then email us or put a note on your payment as to where the goods are to be sent.
© 1999-2002 Chinese Culture Net, All Rights Reserved.